Justin Franklin

Justin Franklin is Director of Advisory Solutions at Jacobs, with nearly 25 years of experience leading strategy and transformation initiatives across utilities, government and advisory sectors. He specializes in helping organizations navigate complexity and turn strategic ambition into practical, deliverable outcomes. 

He has led large-scale transformation programs, including customer-focused and enterprise-wide initiatives that improved performance, financial outcomes and service delivery. At Jacobs, he advises major utilities and public agencies on asset strategies, resilience investment frameworks and operating model transformation. 

Justin is known for aligning diverse stakeholders and translating complex technical and strategic challenges into clear pathways for action. His work helps clients strengthen resilience, improve service outcomes and deliver long-term value across complex infrastructure systems.