Infrastructure
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Water utilities worldwide are on a mission to combat non-revenue water, which causes soaring costs, service disruptions, unhappy customers and wastes our most precious resource. In Australia and New Zealand, most utilities are exploring the game-changing potential of digital metering (DM). While DM brings efficiency gains and customer engagement, it falls short in identifying physical network leaks. Enter Sotto® (Sotto): the groundbreaking leak detection sensor created and proven by South East Water (SEW) in Melbourne.
By integrating Sotto into DM deployment at a marginal cost, SEW achieved early leak detection, thereby reducing water loss. SEW conducted a successful trial using 5,000 Sotto-enabled digital meters, leading to early leak detection with financial viability.
SEW engaged Jacobs to review their findings and model a 1:1 or 1:2 density of Sotto sensors to save water effectively. You can read more about the benefits of Sotto and Jacobs' analysis by checking out the case study below.
Meet the authors
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David Lo Jacono, Jacobs Technical Director of Data Science for APAC
David is Jacobs’ global expert in data science, AI/ML, data-driven decision-making and emerging technologies. He leads the data science and advanced data & analytics team, focusing on applying AI/ML to sensors and engineering modelling. David has a strong academic background with extensive experience in interdisciplinary projects. He advocates integrating physical modelling and observable quantities.
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Nishan Dharmatileke, Jacobs Advanced Data & Analytics Lead, APAC
Nish is Jacobs’ advanced data and analytics practice lead in the Asia Pacific region, based in Brisbane. With over 20 years of experience, Nish has worked with numerous public and private sector organizations in Australia, Asia and Europe. He specializes in developing digital solutions that solve complex problems, provide valuable insights and encourage companies to adopt a data-driven approach.
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Emma Milburn, Marketing and Partner Director at Iota
Emma is the Marketing and Partner Director for South East Water’s commercialization arm, Iota. Emma specializes in strategic technology marketing, and partner enablement to expedite the commercialization of innovative solutions for the benefit of the global water sector. She has held various roles in innovation commercialization, from project and program management to strategic marketing at GE Digital, APAC before joining Iota. She studied business and financial economics at the University of Leeds in the U.K., and moved to Melbourne, Australia in 2009. Emma is also the President of the Australian Water Association Victorian Branch Committee.
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David Mason, Customer Director at Iota
David is the Customer Success Director of South East Water’s commercialization arm, Iota. David has extensive experience and roles in business development, marketing, product development and program delivery across ICT, utility and manufacturing industries. David is passionate about working with customers across the global water industry to support their digital transformation journey and leverage IOT and data analytics. David holds a Bachelor of Engineering (electronics) and has completed a graduate diploma in business.