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Shrinking budgets, labor shortages and everchanging state and federal regulations, among other things, are presenting new challenges for cities and counties. These concerns are threatening their ability to perform essential functions and deliver critical services to their residents.
As a contract operator, Jacobs brings over 40 years of experience to help cities and counties improve efficiency, streamline workflow and citizen response processes, improve responsiveness and citizen satisfaction, train staff for stronger skills and focus, and make the most of your investments. Whether you are seeking public works, code enforcement, water or wastewater operations, transportation planning, community development or administrative function support, we offer a full suite of custom-tailored services to create a more connected, sustainable community for your residents.
Stay focused on what you do best by letting Jacobs do what we do best.
Join our experts at the ICMA Annual Conference in Austin to see how we can deliver the right solutions for your community.
Our solutions
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Water and Wastewater O&M
Clients look to Jacobs for advanced operations and maintenance (O&M) approaches and technologies, in part because of our position in the industry. As one of the largest water and wastewater O&M service providers in North America, we operate, maintain and manage water and wastewater facilities for cities, counties, service jurisdictions and industrial facilities.
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Municipal Public Works
We serve as the Public Works Department for numerous cities and counties in the United States. Staff help maintain key infrastructure, including repairs and maintenance for roadways, engineering expertise and traffic management, among other services.
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Transportation O&M
Transportation agencies select Jacobs to provide outsourced O&M services. Our clients see long-term success when they hire Jacobs as their agency’s O&M Department as a long-term partnership.
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New City Startup and Operations
New cities turn to Jacobs to make the most of their one-time opportunity to provide better services in a fiscally responsible manner. We’ve helped start up more new cities in the U.S. than any other firm, using the public-private partnership model for the outsourced operations of one or more departments.
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Consulting and Engineering
With seasoned experts nationwide, we leverage regional and corporate resources to support onsite staff. Engineers, consultants and process experts provide input on projects — including regulatory compliance, technology selection and implementation, project management and asset management, among others — at no additional cost to our clients.
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By the numbers
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4.6 K
staff
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15 M+
population served
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40 +
years of service
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300 +
project sites
Nationwide footprint
Explore our projects
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City of San Marcos, Texas
Since 2005, we have operated the 9-million-gallon-per-day advanced wastewater treatment plant with influent screening, grit removal, biological nutrient removal, secondary treatment, tertiary sand filters, ultraviolet disinfection and post aeration. The stringent Texas Pollutant Discharge Elimination System permit discharge limitations for this facility make regulatory compliance a challenge. However, staff have developed, tested and conducted numerous pilot studies to implement an effective phosphorus removal program. Partnerships with Texas State University continue to inspire research and innovations that ensure clean water for the city’s 63,000 residents.
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City of Centennial, Colorado
We provide comprehensive municipal public works services, including fleet maintenance, facilities management, park maintenance, traffic engineering, traffic management, snow removal, street rehabilitation, code compliance, management of field service contractors, staffing of the citizen response center and capital program management. In 2016, the Centennial Public Works Department achieved American Public Works Association Accreditation, the first privately run public works agency in the U.S. to do so, and full reaccreditation was received in 2021
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City of Wilmington, Delaware
We operate and maintain the City of Wilmington’s wastewater treatment plant (WWTP), combined sewer overflow facilities and its Renewable Energy Biosolids Facility. The WWTP is designed to treat 168 million galls per day (MGD), but sees an average flow of 67 MGD. We’re assisting with near-term optimization and repairs and helping the City plan and execute long-term capital upgrades and facility enhancements. We’re currently facilitating a 10-year $150-million capital improvement program.
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Pima County, Arizona
We operate and maintain this first-of-its kind facility that uses dissolved air flotation (DAF) for primary treatment. The Class A+ reclaimed water facility’s DAF clarification and related advanced-treatment processes reduce nitrogen and ammonia in effluent discharged and has a smaller footprint than any other facility of its kind. In 2022, we implemented Intelligent O&M to improve energy costs and make operations easier for site staff, in turn achieving 20% plant-wide power savings and reduced greenhouse gas emissions.
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City of Johns Creek, Georgia
Johns Creek is one of the largest cities in Georgia. Our work includes transportation planning, traffic engineering, field services, solid waste coordination, stormwater utility management, construction management, capital planning and grant assistance. In recent years, we helped the city win over $140 million in transportation funding from the state. And in 2018, the Public Works Department was named the Public Works Department of the Year by the Georgia Section of the Institute of Transportation Engineers.
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City of Tucker, Georgia
The city incorporated in 2016 and hired us to start up its services. The partnership continues as the city continues to add services. Current operations include code enforcement, planning and zoning, building inspections, land development, city engineering, communications, business outreach and the citizen response center.
Visit us at booth 535 and meet our experts
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Jon Mantay
Vice President and Global Director of Operations
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Deyanna Respress
Geographic Operations Director
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Chuck Button
City Services Consultant
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Matt Houser
City Services Sales Director
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Jim Huentelman
Vice President of Operations and Maintenance Partnerships
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Cory Betterson
Project Manager
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Chris Haggard
Public Works Director
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Brent Temmer
Director, Project Communications
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